{"id":96,"date":"2016-01-26T10:41:47","date_gmt":"2016-01-26T18:41:47","guid":{"rendered":"http:\/\/caroleamos.com\/?p=96"},"modified":"2023-07-03T17:52:42","modified_gmt":"2023-07-04T00:52:42","slug":"musings-on-prevention-and-remediation","status":"publish","type":"post","link":"http:\/\/caroleamos.com\/?p=96","title":{"rendered":"Musings on Prevention and Remediation"},"content":{"rendered":"

One of my strengths is seeing a solution or way to steer progress to get the best outcome. One of the most frustrating things for me used to be have the client then blithely assure me \u201cOh no, we won\u2019t make that mistake. We\u2019re smarter than that.\u201d Or \u201cOh no, we won\u2019t take that path\u2026\u201d and then watch them indeed take that path, right off the cliff. The outcome that I could see in fro\"wilecoyote\"<\/a>nt of them, getting closer, had seen other clients fall into, had done my best to advise them against, in the most positive way possible highlighting the benefits of a different path and still \u2013 march, march, march, aaaaiiiiggghhhhh\u2026.boom. Poof. (Little puff of dust. Like when Wile E. Coyote hits bottom.)<\/p>\n

Travelling for the holidays, I struck up a conversation with the guy in line behind me. As we were waiting to board, I found out that he was also a contractor, a forensic accountant, working to ensure that non-profits were meeting the required accounting standards. Our conversation turned to the difficulties of advising clients and getting them to actually take the advice. He told of a client installing a big ERP system well before they were ready to use such a system, against his advice. What followed was the predictable (to us) outcome of big money spent, lots of employees near-terminally disrupted and the complete system re-do within a couple years. I\u2019ve also seen similar things in reverse \u2013 knowing that client needed to be using their systems in a different way and not being able to get them to make the organizational changes needed for months and months while costly mistakes (that the system would prevent) just kept piling up.<\/p>\n

It seemed to both of us, as we discussed this, that most people simply cannot learn something before they\u2019re ready to. Even when they\u2019re presented with cost justifications, pie charts, reasons why to do or not to do X, they often stick with what they know. Over the years I\u2019ve become quite ready to resign my membership in the \u2018I told you so club\u2019 and have recently done just that. I\u2019ve learned how to offer my deepest knowledge, voice my thoughts from a place of experience, coach for successful outcomes and then \u2026 let it go. I\u2019m happy to be in this calm place where I\u2019ve offered my best to the client and been perfectly OK with whatever path they\u2019ve chosen. Even if they go \u2018poof!\u2019.<\/p>\n","protected":false},"excerpt":{"rendered":"

One of my strengths is seeing a solution or way to steer progress to get the best outcome. One of the most frustrating things for me used to be have the client then blithely assure me \u201cOh no, we won\u2019t make that mistake. We\u2019re smarter than that.\u201d Or \u201cOh no, we won\u2019t take that path\u2026\u201d […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[],"_links":{"self":[{"href":"http:\/\/caroleamos.com\/index.php?rest_route=\/wp\/v2\/posts\/96"}],"collection":[{"href":"http:\/\/caroleamos.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/caroleamos.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/caroleamos.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/caroleamos.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=96"}],"version-history":[{"count":2,"href":"http:\/\/caroleamos.com\/index.php?rest_route=\/wp\/v2\/posts\/96\/revisions"}],"predecessor-version":[{"id":103,"href":"http:\/\/caroleamos.com\/index.php?rest_route=\/wp\/v2\/posts\/96\/revisions\/103"}],"wp:attachment":[{"href":"http:\/\/caroleamos.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=96"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/caroleamos.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=96"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/caroleamos.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=96"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}